Cookie en Privacy statement

Privacy Policy for Barthamelink.com

1. General Collection and Use of Personal Data

We only collect personal data necessary for processing orders, improving the website, and communicating with customers. This includes your name, address, e-mail, and payment details.
Your data will not be sold or shared with third parties except for handling your order (such as delivery services and payment providers).

2. Purposes of Data Processing

• Processing orders and payments

• Sending newsletters and marketing communications (only with your consent)

• Improving our services and website

• Legal obligations such as administration and tax filings

3. Retention Period

Personal data will not be stored longer than necessary for the purposes for which they were collected, unless laws require otherwise.

4. Security

We take appropriate technical and organizational measures to secure your personal data against loss, misuse, or unauthorized access.

5. User Rights

You have the right to access, correct, transfer, or delete your data. You can object to data processing or withdraw your consent where legally permitted.

6. Cookies

Our website uses cookies for optimal functionality, analysis, and marketing. You can adjust your cookie settings via your browser.

7. Third Parties and Links

Our website may contain links to external sites. We are not responsible for the privacy policies or content of those external sites.

Return Policy for Barthamelink.com

No Return Policy on Paintings

• Due to the nature of our products (unique art pieces, paintings on commission), no returns are accepted.

• We advise you to carefully review what you order, as the right of withdrawal or reconsideration under distance selling regulations does not apply here.

• If a painting arrives damaged, please report this within 48 hours of receipt with photos of the damage. We will then replace the item free of charge or offer a suitable solution.

Shipping Costs

Shipping costs are for your account unless we are at fault (such as damage during transport).

Liability and Damage

Limitation of Liability

• Barthamelink.com strives to exercise the highest care in compiling, displaying, and delivering paintings.

• We are not liable for indirect damages, consequential damages, lost profits, or any other non-direct damage.

• Our liability is limited to the purchase price of the relevant painting.

Risk Transfer

The risk of loss or damage transfers to the buyer upon receipt.

Color and Deviations Clause

Colors of the painting may differ from what is shown on the website due to differences in screens and personal perception. This does not constitute grounds for refund or complaint.

Liability Exclusion for Improper Use

We are not liable for damages caused by improper use, improper hanging, or other actions taken by the buyer after receipt.

Complaint Procedure

Complaints must be submitted in writing, with a clear description and relevant proof. We will respond within 14 days to seek a suitable solution.